Shipping & Returns
Shipping
We currently ship within the U.S. Free standard shipping on U.S. orders of $100 or more. If you’re elsewhere and have your eye on something, send us a note. We’ll do our best to offer more destinations in the future.
Bath powder, incense & gift sets
Changed your mind? You can request a return within 30 days of delivery. Products need to be unopened, unused, and in their original packaging. Gift sets need to come back complete. Opening the shipping box or gift wrapping is fine.
To make a return, please email hi@marseilleblue.com with your order number before sending anything back. Once we’ve approved your return, we’ll refund your original payment method. Original shipping charges aren’t refundable.
We don't accept standard returns of opened/used products, but if you don’t love your product for any reason, please reach out. We’ll do our best to make it right.
Vintage & antique pieces
Our vintage pieces are final sale. Wear and patina are part of their character, and we describe and photograph each piece carefully. Have a question before ordering? Just ask.
Something wrong with your order?
If your item arrives damaged, faulty, or incorrect, send us a message and we’ll make it right. Please get in touch promptly with your order number and photos of the item and packaging if you can.